FAQ

  1. WHAT MAKES THE HEIRLOOM PENDANT DIFFERENT FROM OTHER SILVER CREMATION PENDANTS? The Heirloom Tree of Life Keepsake Pendant is actually designed with a sterling silver inner chamber that encloses it's content. It is not just a hole in the middle of the pendant so there is more room to hold unique content, other than a loved ones ashes. It is a uniquely designed pendant and is what we consider to be of Heirloom Quality.
  2. DO I HAVE TO USE GLUE TO SECURE THE CONTENTS OF THE PENDANT AND TO HOLD THE SCREW IN PLACE? No! Unique to Remains With Me® Jewelry, there is no need to use sticky glue to secure the screw. Remains With Me® Jewelry has put a special coating on the screw that will hold it securely in place, yet, if there is ever a need to open the pendant, you can do so without damaging the pendant and then re-use the screw. 
  3. IS IT MESSY TO PUT ASHES IN THE KEEPSAKE PENDANT? No! Unlike most companies out there that use a tiny, messy funnel that is somewhat frustrating to use, Remains With Me® Jewelry provides a unique applicator. The tip of the applicator fits perfectly into the hole so there is very minimal, if any, fallen ashes. We also provide Fill Instructions with every purchase.
  4. DO YOU GIVE MULTI-PURCHASE DISCOUNTS? Yes we do! Just give us a call and we will be more than happy to work something out for you. 806-680-2695
  5. DO YOU SELL WHOLESALE? Yes we do. Just give us a call and we'll get you taken care of. 806-680-2695
  6. DO YOU GIVE A MILITARY AND FIRST RESPONDER DISCOUNT? Yes we do! Just give us a call and we'll take good care of you. 806-680-2695
  7. DO YOU SHIP INERNATIONALLY? We have and we can, depending on where and what the shipping rules are for that country. Call us for more information and a quote.


  • RETURN POLICY: DO TO THE NATURE OF THE PRODUCT, WE DO NOT ACCEPT RETURNS

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